What We Do
Professional Packout Services for Every Type of Loss
From a single-room water loss to a multi-building commercial disaster. Contents cleaning, total loss documentation, dedicated project management, and a nationwide network of specialists — all under one roof.
A Packout Is Not a Move
A moving company loads a truck. A packout company documents, protects, cleans, stores, and returns every item in your property — with insurance-grade accountability at every step. When a pipe bursts at 2 AM or a fire takes half your building, you don't need movers. You need a team that treats your belongings like evidence and your property like a restoration project. That's exactly what we do.
Most projects begin with a full packout, followed by storage and cleaning depending on the condition of the contents and the scope of the loss.
Core Services
Everything Your Claim Needs. Handled.
Contents Packout
Every item photographed, catalogued, and packed before it leaves your property. Furniture disassembled, blanket-wrapped, and shrinkwrapped with labels on the outside. Art goes in custom crates. Pool tables come apart the right way. Your grandmother's china gets packed like it's worth a million dollars — because to you, it is.
Contents Cleaning & Restoration
Smoke-damaged upholstery. Water-stained textiles. Soot on electronics. We coordinate full contents cleaning — from soft goods laundering and ozone treatment to ultrasonic cleaning for small items. If it can be saved, we find the right method and the right specialist to do it.
Total Loss Valuation & Documentation
When everything's a loss, someone has to go through it piece by piece. We document every item from day one — detailed photos, descriptions, replacement values — and build the price sheets your carrier needs. Total loss documentation isn't an afterthought. It starts the moment we walk through the door.
Dedicated Project Management
Every packout gets a dedicated Project Manager from day one. One person orchestrating crews, coordinating with your adjuster, managing timelines, and keeping you informed at every step. No call centers. No runaround. You have Tyler's number — and your PM's.
Clean Out & Disposal
Full property clean-out when contents are beyond salvage. We sort, document for your claim, haul everything out, and leave the space broom-clean. All debris, packing materials, damaged goods — gone. You shouldn't have to clean up after the people who are supposed to be helping you.
Electronics Testing
That 85-inch TV might look fine, but did the surge kill the board? We coordinate third-party pickup, testing, and viability reports for every piece of electronics affected. You get a clear answer on what's salvageable and what's not — no guessing.
Insurance Coordination & Direct Billing
We bill your carrier directly. We handle approvals, documentation, and communication so you're not playing phone tag with an adjuster while trying to figure out where your family is sleeping tonight. No out-of-pocket costs for qualifying insurance claims.
High-End & Large Loss Consulting
When the loss is a $5M estate with museum-quality art, antique furniture, and a wine cellar — that's a different job entirely. We coordinate specialty restorers, custom fabricators, and our nationwide vendor network. We also provide litigation support for public adjusters and attorneys who need someone who actually knows the work.
ALE Guidance & Temporary Housing
Your policy includes Additional Living Expenses (ALE) coverage — and most homeowners don't know their rights. We educate you on what ALE covers, help you find comparable temporary housing through our nationwide network, and make sure you're not leaving money on the table. From corporate apartments to extended-stay options, we connect you with vetted providers who work with insurance claims every day.
Storage Solutions
Your Contents. Our Facility.
Multiple storage options based on the scope of your loss. Whether contents stay on-site or move to our climate-controlled facility, everything is secured, organized, and documented.
On-Site Storage Solutions
When contents need to stay close, we coordinate secure on-site storage — containers, portable units, or protected staging — placed right at your property. Ideal for partial packouts or when restoration is limited to one area of the home or building.
Off-Site Climate-Controlled Storage
Your contents stored in a private, climate-controlled facility we manage directly. Not a shared warehouse. A real facility — monitored, organized, and untouched until your property is ready. Whether that's three weeks or six months.
Specialist Network
Nationwide Network of Large Loss Professionals
Some items need specialists — not generalists. We maintain a vetted network of professionals across the country for every type of high-value, specialty, or large-scale restoration need.
Art Restoration & Conservation
Wine Storage & Climate Specialists
Piano Moving & Tuning
Flat Screen TV Professional Installation
Electronic Testing & Data Recovery
High-End Furniture Restoration
Custom Crating & Museum-Grade Packing
Specialty & High-Value Storage
Industry Partners
Who We Work With
We plug into the restoration ecosystem wherever you need us. Whether you're a mitigation company, a public adjuster, or a property owner — we're the packout team that shows up ready.
We handle projects across Dallas, including high-value residential areas where documentation and handling standards need to be exact.
Everything Goes Back Exactly Right
We don't drop boxes in the garage and leave. Everything goes back exactly where it was. Furniture reassembled. TVs rehung. Art back on the walls. Full unpacking available. All packing materials hauled away. You walk in and it feels like home again.
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Common Questions
Frequently Asked Questions
What is a contents packout?
A contents packout is the professional process of documenting, packing, removing, and storing personal belongings from a property after a disaster like a flood, fire, or storm. Unlike a standard move, every item is photographed, catalogued, and packed with insurance-grade accountability from start to finish.
Do you clean and restore contents, or just pack them?
Both. We coordinate full contents cleaning — smoke damage, water damage, soot, odor — using the right method for each material. Soft goods laundering, ultrasonic cleaning, ozone treatment, and specialty restoration for high-value items. If it can be saved, we find the right way to save it.
How does total loss documentation work?
From the moment we walk through your door, we're documenting. Every item gets photographed, described, and catalogued with replacement values. For total losses, we build the detailed price sheets and inventory your insurance carrier needs to process the claim. It's tedious, detailed work — and that's exactly why you hire us.
Do I get a dedicated project manager?
Yes. Every packout — residential or commercial — gets a dedicated Project Manager who orchestrates crews, coordinates with your adjuster, manages timelines, and keeps you informed. One point of contact from start to finish.
Do you work directly with insurance companies?
Yes. We bill your insurance carrier directly, handle all documentation and approvals, and coordinate with your adjuster so you're not chasing paperwork while dealing with a disaster.
What areas do you serve?
We're based in Highland Park and serve the entire Dallas-Fort Worth metroplex. For large-scale losses, we operate statewide across Texas and nationwide for major projects through our network of large loss professionals.
What happens when my home is ready?
We bring everything back and place it exactly where it was. Furniture reassembled, art and TVs rehung, all packing materials hauled away. You walk in and your home feels whole again.