Dallas–Fort Worth — Fire & Smoke Contents Cleaning
The Fire's Out. The Smoke Damage Is Just Starting.
Soot is settling on every surface right now — clothes, electronics, walls, furniture. Every hour it sits, more gets written off. Send the address today and we'll be on site documenting before the smell sets in.
If You're Standing Outside Your House After the Fire Crew Left
If you're on this page right now, you're probably:
- smelling smoke on everything — even in rooms the fire never reached
- looking at soot on the walls, ceiling, and contents you don't want to throw away
- told by the fire marshal it's safe to enter but no one explained what happens next
- worried about your clothes, photos, electronics, and furniture
- scared of touching anything because you don't know what's salvageable
- calling around and getting voicemails or quotes for next week
Smoke residue is acidic. The longer it sits on metal, fabric, and electronics, the more permanent the damage gets — and the more the carrier writes off as non-salvageable.
You don't need to throw everything away or wait a week for an estimate.
You need a contents crew on site today — documenting, packing, and moving items to a controlled cleaning facility before smoke residue becomes permanent.
Quick Answer
If your home just had fire or smoke damage:
- Wait for fire marshal clearance — don't enter until it's safe.
- Photo everything before you touch it (wide shots and close-ups).
- Open the claim with your carrier today.
- Get a contents crew on site before you start moving or cleaning anything.
- Let the contents get inventoried, packed out, cleaned off-site, and stored.
- Pack-back when the structural restoration is finished.
Most people skip step 4 — they try to clean clothes in the washer or wipe down furniture themselves. That permanently sets soot and odor, and the carrier denies the claim on those items.
What Happens After You Call
Once the fire marshal clears the property, here's the order — and where we step in:
- 01Fire marshal clears the property; structure assessed for safety
- 02Mitigation handles structural smoke remediation and HVAC
- 03We document, inventory, pack out, clean off-site, and store contents← This is us
- 04Reconstruction handles demo and rebuild
- 05We pack everything back when the build is finished← This is us
You're at step 1 right now. We pick up at step 3 — today.
Who This Is For
For the Homeowner After the Fire
Soft goods get cleaned separately. Electronics get tested. Photos, art, and specialty items get specialty handling. Nothing gets thrown out without documentation — and nothing gets cleaned at the property if smoke remediation isn't done first.
- ultrasonic and hand cleaning by material type
- controlled odor elimination — ozone, thermal fog, or hydroxyl
- salvageable vs non-salvageable documented for the claim
- climate-controlled storage during the rebuild
You stay with your family. We handle the contents.
For the Adjuster Carrying the Fire File
Item-level photo inventory, condition reports per category, cleaning method documented per item, and Xactimate line items aligned with the structural scope.
You stay on the file. We stay on the contents.
For the Property Manager with a Fire-Damaged Unit
Tenant contents documented and stored before turnover work starts. No calls from the tenant about missing items. No surprises at move-back.
Send the unit. We mobilize today.
Pick the Path That Fits
If this is an assisted living or memory care facility, see how senior living packout coordinates →
If you also have water damage from the fire suppression, see how packout fits with mitigation →
If the property needs storage during the rebuild, see climate-controlled storage →
If this is an insurance claim and the adjuster needs docs, see how billing and docs work →
If the loss is at an apartment or HOA, see complex packout coordination →
If you need a full packout today, see same-day packout services →
Common Questions
Frequently Asked Questions
can i wash my own clothes after a fire?
No. Home washing sets soot and odor permanently. Soft goods need controlled cleaning at a contents facility — and the carrier covers it on most claims.
is smoke damage really in rooms the fire didn't reach?
Yes. Smoke and odor travel through HVAC and gaps and settle on contents far from the fire. Untouched-looking rooms still need assessment.
what about my electronics?
Soot is corrosive on circuit boards. Electronics get tested and cleaned by specialists — not powered on at the property.
will insurance pay for contents cleaning?
On most covered fire losses — yes. We bill the carrier direct in Xactimate and never collect a deductible.
what gets thrown out vs cleaned?
Nothing gets thrown out without documentation. Salvageable vs non-salvageable is decided per item with photo evidence for the carrier.
You handle the family.
We handle the contents — before the smoke sets in.
We respond within minutes — call or text 214-718-1685.
Need immediate help? Start a packout request