Dallas–Fort Worth — Facility Operations
The Building's Down. Everyone's Looking at You for Answers.
Tenants, ownership, mitigation, the carrier — all calling at once, all wanting status today. We take the contents side off your plate, mobilize a crew, and report back to you on one schedule.
Running operations through an active loss?how to keep belongings safe during a remodel·where contents go during reconstruction
If You're Running Facility Operations Through an Active Loss
If you're on this page right now, you're probably:
- fielding tenant calls about belongings and access
- trying to give ownership a real status before end of day
- coordinating mitigation, electrical, and plumbing showing up at the same time
- trying to keep building operations running around the affected areas
- looking at contents in the way of every vendor that needs to start work
- running on incomplete information about what the carrier actually needs
Every day the contents side stays unmanaged, vendors stack up, tenant complaints escalate, and ownership starts asking why no one's driving the building back to operational.
You don't need to manage another vendor.
You need one coordinated contents partner on site today — running the contents side around your operations and reporting back to you on one schedule.
Quick Answer
If a loss has hit a building you manage:
- Photo every affected area before anything moves — protects the building and the claim.
- Separate the contents scope from mitigation and rebuild scopes.
- Get a contents crew sequenced into the building's access and operations plan.
- Move contents to climate-controlled storage tracked by location.
- Coordinate pack-back as each area returns to operational.
Most facility managers don't realize the contents side needs its own coordination — separate from mitigation, separate from the GC. Without it, everything else stalls.
How We Take This Off Your Plate
Here's how the contents side runs when you hand it off:
- 01You send the building, the affected areas, and the access plan
- 02We document and inventory contents — area by area, photo-tracked← This is us
- 03We pack out around your building access and operations schedule← This is us
- 04Mitigation and rebuild run on a cleared building
- 05We give you one daily status update for ownership← This is us
- 06We pack-back as each area is cleared for re-use← This is us
You stay focused on building operations. We run contents.
Who This Page Is For
Facility Managers & Building Operations
You're running the building through a crisis. We give you one less vendor to chase and one update per day to pass to ownership.
- One contact for the entire contents side
- Sequenced around your access and operations plan
- Daily status report for ownership
Hand off contents. Stay focused on the building.
GCs Coordinating Commercial Rebuilds
If contents aren't cleared, your subs are standing around. We clear the building so your demo and rebuild can run.
- Building cleared on your schedule
- Scope separated from rebuild
- Pack-back on re-occupancy
Demo starts on time. Rebuild stays on schedule.
Commercial Adjusters
We give you Xactimate-clean documentation on the contents side so the file stays clean.
- Photo inventory before contents are moved
- Itemized scope, separated from structure
- Documentation packet inside 24 hours
Send the loss. We handle the contents docs.
What Kind of Property Are You Running?
If this is a multi-unit residential building, see how HOA & apartment packout coordinates →
If the loss spans multiple units in a complex, see how multi-unit water damage coordinates →
If the building has revenue or operations on the line, see how business interruption gets documented →
If this is a larger multi-vendor coordination job, see how commercial loss coordination works →
Common Questions
Frequently Asked Questions
How fast can you mobilize?
Same-day across Dallas–Fort Worth for active commercial losses.
Do you coordinate with our existing vendors?
Yes. We work alongside the mitigation team, GC, and trades already on site.
How do you handle building access and rules?
We coordinate access windows, elevator reservations, COI requirements, and tenant notice with your team.
What kind of reporting do we get?
One daily status update covering every affected area, written for ownership consumption.
Do you bill the carrier directly?
Yes. Direct-to-carrier on Xactimate so the building isn't out of pocket.
Send the building and the access plan.
We're on site today.
We respond within minutes.
Need immediate help? Start a packout request